How to Pick the Perfect Combination Sump Pump
The Rolling Stones once famously sang, "You can't always get what you want." Of...
%20ratings%20before%20checking%20out.)
Local Pickup FAQ's
Hover to zoom
1 of 1
+
Share This Product
Recommended Accessories
Expert Recommended Accessories
Selected by Jim, our Expert
Optional Accessories
12
$309.99
In-Stock
Model: 10STANDARD
$99.99
Factory-Direct
Model: LS-ALM-120V-US-RETAIL
$99.99
Only 2 In-Stock
Level Sense Pro - Sump Pump High Water Alarm, Wi-Fi Enabled, Temperature, Humidity, & Leak Detection
Model: LS-PRO-120V-WIFI
$199.99
Only 2 In-Stock
$20.25
Only 4 In-Stock
$516.00
Factory-Direct
Model: E2-2200
$59.99
In-Stock
Model: E-C18EWSF
$33.99
In-Stock
Model: 30-0041
$31.90
In-Stock
$18.00
In-Stock
Model: MI20139
$63.00
Factory-Direct
Model: EM020156
$69.00
Factory-Direct
Features
Style
Combo
GPH
4080 Gallons
Switch Type
Ion
- Fully Automatic Back-Up Sump Pump System
- iON Inverter Power Supply
- Converts 12V battery power into standard 120V electricity
- Runs off standard 115V electricity when power is on
- 3-Year Warranty
- (2) 1/3 HP 115V iON BA-33 Sump Pump
- Only draws 4.5 Amps, Extremely efficient, longer run times
- Pumps more water than most 1/2 HP sump pumps
- Ion Genesis Controller - The Brains Of The System
- Ability to adjust pump turn-on levels (1/2" increments)
- Efficiently cycles pumps & minimizes pump turn-on cycles
- Alternates between the two pumps, each cycle
- 2 Digital Level Sensors w/ Discharge Pipe Mounting Brackets
- Eliminates moving parts associated with 98% of switch failures
- Determines pump malfunctions by trending water levels in pit
- 80 dB Audible Alarm and Illuminated LCD Screen
- Hear and see when problems occur
- Dry Contacts For Remote Monitoring
- Optional dialer for remote "Alerts"
- One Battery Required (Not Included)
- For Indoor Use Only
Specifications
MET20266
General Information
Product Category
Sump Pump
Base
Min Sump Basin Size
18 Inch
Motor
Voltage
12 Volt DC/120 Volt AC
Running Amps
4.5
Battery Included
No
Thermal Protection
Yes
Oil Free Motor
No
Starting Amps
12.9
Pump
Housing Material
Stainless Steel
Solids Handling Size
.5 inch
Float Type
Ion Sensor
GPH @ 0 feet
4080
GPH @ 5 feet
3660
GPH @ 10 feet
3000
GPH @ 15 feet
2000
GPH @ 20 feet
1200
Discharge Port Size
1-1/2 Inch
Check Valve Included
No
Manual Override
Yes
Engine
Horsepower
.33 HP
Overview
Product Category
Sump Pump
Weight
65 Pounds
Consumer Warranty
3 Years
Reviews
(15)
iON Products MET20266 Reviews & Ratings
Customer Photos and Videos
Customer Rating
4.40
(15 Ratings)
86% recommend this product
5
(9)
(9)4(3)
(3)3(3)
(3)2(0)
(0)1(0)
(0)
Great Product
By Moist Basement
Pennsylvania
Purchased 06/18/2024 |
Review Posted 02/15/2025
This is the product that I have been looking for. Moved into a 1960s home in 2022 where the builders had carved out underground rock and poured the footers and basement directly on rock creating a perched aquafur. So the sump pumps run every few minutes 365 days a year. So I needed a system with redundancy. This system provides 2 pumps, 2 electronic trigger switches and a backup battery that runs the ac sump pumps. I have 2 sump pits so I installed 2 systems. This is very DIY friendly, I would never pay someone for manual labor and unpressurized plumbing.
The pumps came packaged very well with a lot of padding. The instructions walked me through step by step of assembly and setting the trigger switches. There is a digital controller that allows you to change the depth at which the pump fires at .5 inch increments. So you can test it out and set it to the max before you flood to decrease pumping. There is a high water electronic switch that will activate the 2nd pump in case of failure or extremely high inflow.
For a battery backup, I purchased the recommended 120 amp hour amg. This thing is huge and weighs around 75 lbs. with my frequent pumping, I estimate the battery will buy me around 3-4 hours of pumping time. That’s enough for me to hookup a portable generator. I utilized quiet check valves and made a polycarbonate clear lid to finish off each sump. They are very quiet and do not cause any noise or vibrations through the house. So far, this has been a good $5000 investment.
The pumps came packaged very well with a lot of padding. The instructions walked me through step by step of assembly and setting the trigger switches. There is a digital controller that allows you to change the depth at which the pump fires at .5 inch increments. So you can test it out and set it to the max before you flood to decrease pumping. There is a high water electronic switch that will activate the 2nd pump in case of failure or extremely high inflow.
For a battery backup, I purchased the recommended 120 amp hour amg. This thing is huge and weighs around 75 lbs. with my frequent pumping, I estimate the battery will buy me around 3-4 hours of pumping time. That’s enough for me to hookup a portable generator. I utilized quiet check valves and made a polycarbonate clear lid to finish off each sump. They are very quiet and do not cause any noise or vibrations through the house. So far, this has been a good $5000 investment.
Moist Basement Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Easy To Use, Id Buy It Again
Cons:
Expensive
Bad Inverter but good, overall system
By Justin
Illinois
Review Posted 01/13/2025
Overall great unit but like many others, the inverter went bad. The first one was covered under the 3 year warranty. (When the inverter goes bad, the system still works but there isn’t anything charging the battery).
Then within a year of that, the second inverter went bad. Philip O’Large was able to send a third but it was out of pocket. That inverter seems to be okay and now the original unit is 9 years old. Was considering another ION unless there is a better suggestion?
Then within a year of that, the second inverter went bad. Philip O’Large was able to send a third but it was out of pocket. That inverter seems to be okay and now the original unit is 9 years old. Was considering another ION unless there is a better suggestion?
Justin Recommends This
Was this review helpful?
Rating Breakdown
3/5
3/5
3/5
3/5
Cons:
Expensive
Inverter Went Bad Help
By Mike C
Illinois
Review Posted 11/24/2024
…after 41 months of flawless performance. Inverter cooked the sealed battery which emitted a terrible sulfur smell in the basement. 36 month warranty. Not happy. Paid $3000 for the system originally, including installation. Not sure what the lifespan of the system is, but 41 months is way too short imho.
Original install guy coming back today. Will see what he offers me. I don’t want a patchwork system with both new and old components. Will update.
Not happy at all.
Original install guy coming back today. Will see what he offers me. I don’t want a patchwork system with both new and old components. Will update.
Not happy at all.
Was this review helpful?
Rating Breakdown
3/5
3/5
3/5
3/5
Ion
By Regino H.
New Lenox, Illinois
Purchased 06/08/2020 |
Review Posted 07/16/2020
Hopefully this expensive unit cures my water issues.
Regino H. Recommends This
Was this review helpful?
Rating Breakdown
4/5
4/5
4/5
3/5
Pros:
High Quality, Quiet, Reliable
Cons:
Expensive
Proven Performance
By James C.
Woodridge, Illinois
Purchased 06/07/2019 |
Review Posted 07/19/2019
My son purchased this very same pump setup several years ago and I bought one after I was convinced it was a good product. My regular sump pump was nearing its end of three year warranty. So I decided to buy this. I had a flood several years ago and an insurance claim because my sump pump failed. I have a lot more confidence leaving my home now for a week with these two pumps and the battery backup. Installed this thing and cut the pipes myself. It's not rocket science. You just have to be careful, measure twice, cut once.
James C. Recommends This
Was this review helpful?
Rating Breakdown
4/5
5/5
5/5
3/5
Pros:
High Quality, Quiet, Easy To Use
Cons:
Expensive
So Far So Good!!
By Mike C.
Royersford, Pennsylvania
Purchased 12/28/2018 |
Review Posted 01/12/2019
Just received the system. However, I was told since the system weighed less than 100 lbs no need to require a signature when dropped off by FedEx. Well I did...had to go to local FedEx to pick up. The packaging of the product was excellent. No damage. Product came with everything expected but did not come with the Genesis controller instructions. Went on line and printed off. Installed the system without a hitch...a little tight fit in a 18 inch wide sump since controller sensors switches are wider than I expected. Worked as designed with power and on battery backup power. I will write another review once the system is tested during the next rainstorm.
Mike C. Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
4/5
Pros:
High Quality, Features, Easy To Use, I'd Buy It Again
Cons:
Expensive
Watch Out For Inveter 800 va PN TW20315
By Dave S
Homewood, Illinois
Review Posted 03/21/2018
Purchased 12/8/2016 35ACi Deluxe. Inverter smell of electrical burning 3/19/2018 15months
Call Professional plumber who installed unit. Plumber called rep (who did not return the call) after doing some tests determined replacement was needed. Inverter was covered under warranty but remove and replace unit was on my dime.
Call Professional plumber who installed unit. Plumber called rep (who did not return the call) after doing some tests determined replacement was needed. Inverter was covered under warranty but remove and replace unit was on my dime.
Dave S Does Not Recommend This
Was this review helpful?
Expert Response
Very sorry you experienced problems with your inverter. As with anything electronic, these things can happen. iON stands behind their products and provides a 3-Year warranty on this model.
Jim O.
Sump Pump Expert
Rating Breakdown
4/5
2/5
3/5
2/5
Pros:
Fast, Good read out and easy to read
Cons:
Expensive, Durability, Inverter burning smell and no auto shut-off
Best Back-up Sump Pump system
By Marshall P.
Mundelein, Illinois
Purchased 04/05/2017 |
Review Posted 06/09/2017
I am a professional engineer. I looked at all available backup systems on the market and was most impressed with the quality and design of this system. Most 12-v pumps will not do the job, since they were not specifically designed for sump pump duty. Metropolitan Pumps was recommended to me by a licensed plumber. This is an inverter-type, redundant-type, backup system employing 2 high-quality AC pumps, controlled by the Genesis controller.
The most important part of the system, however, are the dual digital switches. These switches can be used on other brand pumps, but I chose to install a system containing components manufactured and specified by one company. The high-quality pumps operate quietly, and move water quickly.
The most important part of the system, however, are the dual digital switches. These switches can be used on other brand pumps, but I chose to install a system containing components manufactured and specified by one company. The high-quality pumps operate quietly, and move water quickly.
Marshall P. Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
4/5
Pros:
High Quality, Reliable, Quiet, Fast
Cons:
Expensive
Best in class product
By Scott S.
Franklin, Wisconsin
Review Posted 02/28/2017
This is to replace my previous review from Jan 2016.
I installed this system myself over 2 years ago.
I purchased for these reasons:
- Level sensors have no moving parts
- Dual redundant level sensors
- Dual redundant AC main pumps
- Quiet and reliable pumps
- Battery backup
My pit sees a LOT of action (foundation is close to water table) and I wanted to avoid the mechanical floats that seem to be an industry joke with how often they fail. I also don't trust my basement to a plastic DC backup pump in the case of a pump failure or power outage.
All of the above has been 100% solved by this product. The first inverter I received made a loud fan noise during it's hourly test cycle but Ion replaced it under warranty and the new one is blissfully silent. (I assume this updated inverter is the current model.)
The pumps, levels, and controller have been fantastic and run like clockwork. Being able to set the water level on the fly using the controller without entering the pit feels like magic. And the dry contacts (alarm port) on the controller allowed me to hook this thing to the internet myself, giving me full flexibility and bypassing expensive and outdated landline alarm options.
I installed this system myself over 2 years ago.
I purchased for these reasons:
- Level sensors have no moving parts
- Dual redundant level sensors
- Dual redundant AC main pumps
- Quiet and reliable pumps
- Battery backup
My pit sees a LOT of action (foundation is close to water table) and I wanted to avoid the mechanical floats that seem to be an industry joke with how often they fail. I also don't trust my basement to a plastic DC backup pump in the case of a pump failure or power outage.
All of the above has been 100% solved by this product. The first inverter I received made a loud fan noise during it's hourly test cycle but Ion replaced it under warranty and the new one is blissfully silent. (I assume this updated inverter is the current model.)
The pumps, levels, and controller have been fantastic and run like clockwork. Being able to set the water level on the fly using the controller without entering the pit feels like magic. And the dry contacts (alarm port) on the controller allowed me to hook this thing to the internet myself, giving me full flexibility and bypassing expensive and outdated landline alarm options.
Scott S. Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
4/5
Pros:
High Quality, Features, Reliable, Exceeded Expectations
Cons:
Expensive
Extremely Happy With My New iON System
By Bruce V.
Brownsburg, Indiana
Purchased 07/13/2016 |
Review Posted 08/05/2016
I had a 12 year old 24 volt battery backup system that during a heavy rain I found had failed and no longer worked. I did a lot of research, primarily on Sump Pumps Direct and the manufacturer sites before deciding to purchase the iON 35ACi Deluxe Battery Backup Sump Pump System. I was looking for another system that I could rely on during power outages and that had the capacity to handle the water flow that we get in our sump pit. I was drawn to the iON 35ACi system because it uses 2 regular 120 volt sump pumps and the controller alternates between the 2 pumps. So if there is a failure with a pump, you know as much in advance as possible while still having another pump to handle the needs while replacing the bad pump. Since the pumps are low amp pumps, the inverter used to power the pumps from DC during a power outage is a great idea as well. It also uses 2 water level sensors so if the "normal" water level sensor fails, there is a backup "high water" sensor that will ensure that the pumps operate as needed.
Some of the reviews said that the inverter was noisy and ran frequently but this has been corrected. The fan only seems to run when the battery charger is on which is very infrequently. The pumps are extremely quiet compared to what I was replacing.
The iON technical service staff are excellent. I attempted to use 2 existing deep cycle batteries that were just over 2 years old and found the inverter fans cycling on and off frequently. I contacted the iON technical staff and they walked me through some steps to test my batteries and I identified that one of my batteries had gone bad and was being masked by the other battery. I purchased 2 new AGM batteries and the inverter no longer cycles on and off. Lesson learned is that I should have had the 2 old batteries load tested to ensure that they really were still good and could be used. Just because you can run the unit off of the inverter in DC mode does not mean that the batteries are operating properly.
Some of the reviews said that the inverter was noisy and ran frequently but this has been corrected. The fan only seems to run when the battery charger is on which is very infrequently. The pumps are extremely quiet compared to what I was replacing.
The iON technical service staff are excellent. I attempted to use 2 existing deep cycle batteries that were just over 2 years old and found the inverter fans cycling on and off frequently. I contacted the iON technical staff and they walked me through some steps to test my batteries and I identified that one of my batteries had gone bad and was being masked by the other battery. I purchased 2 new AGM batteries and the inverter no longer cycles on and off. Lesson learned is that I should have had the 2 old batteries load tested to ensure that they really were still good and could be used. Just because you can run the unit off of the inverter in DC mode does not mean that the batteries are operating properly.
Bruce V. Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
High Quality, Features, Quiet, Reliable
Product Q&A
(1)
Product Questions
Answered by Jim, the Sump Pump Expert
Hi Jim. Has iON addressed the noise issue with their fan motor? I noticed the 2015 reviews had issues but not the 2016 reviews. For that matter, have you heard the fan noise yourself and if so, how would you describe it?
Tom
from Illinois
April 23, 2016
How-To Articles
How to Keep Your Basement From Flooding
The last thing you need is a tidal pool of sewage infiltrating your basement. ...
How To Pick The Perfect Submersible Sump Pump
Submersible sump pumps are the preferred choice for most residential applicatio...
Sump Pumps How-To Library
Articles, Tips and Buying Guides from Our Experts
Manuals
%20ratings%20before%20checking%20out.&p[images][0]=https%3A%2F%2Fwww.sumppumpsdirect.com%2Fproducts-image%2F500%2Fmet20266_15632_1000_a7830de46bbbf65b3f09a35b29a38b71.jpg){kind=link}
Ask A Question!
*Required Fields
+
Thank You For Submitting Your Question
Your submission has been sent successfully. Please give our experts up to two business days to respond.
Media Gallery
iON 35ACi Deluxe Battery Backup Sump Pump System (3000 GPH @ 10')
Customer Review Images
