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Pro Series USC3 - Ultimate Sensor Digital Pump Controller System

Name: Pro Series USC3 - Ultimate Sensor Digital Pump Controller System
Brand: Pro Series
SKU: 8125
Rating: 4.46 (13 reviews)

Model:

USC3

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Pro Series USC3 - Ultimate Sensor Digital Pump Controller System

Model: USC3

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Accessories

Features

Specifications

Reviews

How-To Articles

Manuals

Expert Recommended Accessories Selected by Jim, our Expert

Required Accessories 9

These accessories are required to properly setup/install this product.

Optional Accessories 10

Features

Pro Series Ultimate Controller & Sensor Switch (Sump & Sewage)
Monitors pump/power conditions & provides alarm functions
Solid-state sensor has no moving parts to wear out or break
Monitors & Sounds An Alarm/Alerts When:
AC power has failed, 9v battery is low or slide switch is off
Pump or plumbing problem is detected (Pump running for 10+ min)
Sensor switch is unplugged or not operating
Adjustable Run Time
5-45 Seconds after the water level falls below the sensor
Ultimate Sensor Switch Features
Imbedded computer monitors any material buildup on sensor rod
Slow Fill Recognition senses water level regardless of flow rate
Sensor ball can be raised or lowered to adjust activation level
Easy Installation w/ A Removable Connector
Sensor wire can be fed through sump pit cover holes & reconnected
Includes:
Ultimate Sensor Switch
USC3 Ultimate Controller
Hose clamp
Max Pump Rating - 12 Amps (Running)

Specifications

USC3

Motor

Power Cord Length

10 Feet

Rated Capacity

Nominal Voltage

120 Volt

Pump

Float Type

Electronic

Overview

Consumer Warranty

3 Years

UPC

717301122064

Reviews

(13)

Pro Series USC3 Reviews & Ratings

Defective After Little Use

By Jeff C.

Des Plaines, Illinois

Review Posted 11/19/2019

So worked well for 6 years but the electronic switch seems to not allow the pump to shut off. I have another one of these on my ejector pump and was doing same thing, but a cleaning helped it. What bothers me is that this controller is supposed to sound alarm if unit runs for more than 10 minutes and it never did that on either units. Pump works great but its only as good as the controller and switch. I bought electronic since it was said to have long live since no moving parts, but 6 years is pathetic as had a hydromatic that went 12 years no issues.

Jeff C. Does Not Recommend This

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Rating Breakdown

Features

4/5

Quality

2/5

Performance

4/5

Value

2/5

Pros:

Features, Easy To Use, Quiet

Cons:

Unreliable, Durability

Verified Buyer

3 Years

By Bob P.

Clio, Michigan

Purchased 04/26/2013 |

Review Posted 03/17/2016

Using this in combination with a Zoeller N53. Very high water table and this controller allows me to set my own run time. Currently set for 20 seconds, and in the spring my pump runs every 3-4 mins, and every 10-15 mins year round. Also have a watchdog battery backup and 2 separate water alarms. Have 30k into a finished basement and never want to experience a flood. This controller is 3 yrs old next month, and has been flawless.

Bob P. Recommends This

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Manufacturer Response

Great set up. Sounds like you are extremely prepared. We appreciate your feedback and know that again you will not be disappointed.

Rating Breakdown

Features

5/5

Quality

5/5

Performance

5/5

Value

5/5

Verified Buyer

Do Not Buy!

By John R.

Liverpool, New York

Purchased 11/22/2012 |

Review Posted 12/05/2015

I can't begin to tell you how disappointed I am in the Pro Series USC3 - Ultimate Sensor Digital Pump Controller System. I purchased mine in Nov, 2012. Over the course of 3 years, my unit failed 3 times for the EXACT same thing. It continued to let the sump pump run and would not shut off. The company sent me a total of 3 replacement units with no success. I told them I can't be the only one in America that this has happened too. My warranty just expired so I decided to purchase the Level Guard unit and so far it's perfect. Time will tell....

John R. Does Not Recommend This

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Expert Response

I'm sorry to hear of the problems you experienced with your Pro Series USC3. While we do not see many issues with this switch system, there may be cases that I am not aware of. Pro Series is also normally very good with their tech support so I am surprised that they were not able to offer up any troubleshooting assistance for you. If you have any other questions or concerns, please don't hesitate to contact me.

Sincerely,
Jim Owiecki
Sump Pumps Direct Product Expert
800-710-7499 X125
630-685-0025 - Direct
james@pedstores.com

Jim O.

Sump Pump Expert

Manufacturer Response

We are sorry for the problems you have been experiencing with the controller. We do thank you for contacting us but we would still like to help you by offering you a different product if this is not working for you. We ask that you please contact our customer service manager and mention your review by calling 800.991.0466 Ext 3 Mon-Fri 9-5pm CST for tech support.

Rating Breakdown

Features

1/5

Quality

1/5

Performance

1/5

Value

1/5

Verified Buyer

So far works great and appears to be of good quality.

By James

Ohio

Purchased 04/22/2015 |

Review Posted 04/22/2015

I just installed this and hooked it up to a Liberty 250 Sump Pump. The controller works as advertised and after the initial setup it has been working without issue.

It was between this and the LevelGuard. I purchased this one because it allows for customization on run time which enables me to make the cycles on the Liberty Longer and hopefully provide more life to the pump.

I would recommend that if possible a change be made to the adjustment of the run time dial. Maybe somehow a visual of the run time in seconds. This would require a larger dial, but would be a much easier setup. Also the battery door does not close all the way when a battery is installed. Not a big deal, but I had to kind of force it close.

Overall it is a great product and I ordered a second one today as Standby along with a second Stand By Liberty 250 pump. just in case something happens with the one I have running. I'm not taking any chances that something happens to my finished basement.

I also installed an iON StormPro with dual batteries and a WatchDog Water Alarm.

James Recommends This

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Manufacturer Response

Thank you for taking time to review our product. We appreciate your feedback

Rating Breakdown

Features

5/5

Quality

4/5

Performance

5/5

Value

5/5

Verified Buyer

Wanted to Replace Float Switch

By Philip F.

Highland, Michigan

Purchased 02/09/2014 |

Review Posted 03/24/2014

Kept replacing floats which seemed to fail/falter frequently. This is a simple solution. Pump runs for 8 seconds and if that doesn't empty the sump it runs again. Rarely runs twice and almost never runs three times. Our laundry tub drains into the sump so when the washing machine is going, that might make the pump run 3 times.

Philip F. Recommends This

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Manufacturer Response

We would like to thank you for your review. Also we would like to let you know that if you do need to adjust the run time of the pump, you can do that. You can allow the pump to run anywhere from 5-45 seconds. Please let us know if you need further assistance or have any questions. You can call us directly at 800.991.0466 ext. 3 for technical support.

Rating Breakdown

Features

5/5

Quality

5/5

Performance

5/5

Value

5/5

Pros:

Easy To Use, Reliable

Cons:

Expensive

Verified Buyer

So Far So Good

By Sonia

Landing, New Jersey

Review Posted 06/11/2013

I purchased this product because all the Big Box Brands kept failing. My brother installed it for me. I've had it for six weeks in lots of rain and it has not failed me to date. It moves the water fast and it is very quiet.I love the backup monitor. At a glance you can tell that your system is working.

My only advise is that you use a good surge protector. The first one we used must have been bad because the alarms went on that the main pump wasn't working when we plugged the backup unit in. We changed it and all has been fine since. You will also need to purchase a battery.

I thank Sump Pumps Direct for their good advise regarding this purchase.

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Manufacturer Response

Thank you for your review. We would like to clarify that we do not recommend a surge protector to be used on a primary pump since the start surge can actually damage the protector and is not recommended to be used by surge protector manufacturers.

Rating Breakdown

Features

5/5

Quality

5/5

Performance

5/5

Value

5/5

Sump Switch Fix

By Kevin

Michigan

Review Posted 05/21/2013

After experiencing failures in both pressure and tethered type switches I was willing to try out this electronic type. Device acts as both a sump pump switch and an alarm. This is less expensive option since I previously paid for both of these separate devices in the past. Very easy to install. What is great about this product is you can adjust the time perfectly so that is custom made to your sump basin.

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Manufacturer Response

We are happy that you gave us a chance and loved the change. Thank your for your review. We know that you will be satisfied with this switch.

Rating Breakdown

Features

5/5

Quality

5/5

Performance

5/5

Value

5/5

Verified Buyer

Upgraded Pump System

By Ryan

Fort Wayne, Indiana

Purchased 04/24/2013 |

Review Posted 05/02/2013

I upgraded from a HydroMatic 1/4 HP to this 1/2 HP Liberty Pump. This pump is heavy and extremely quiet. After installing the controller, I was adding water to my sump well to adjust the pump ON time. While waiting for the pump to turn on and still adding water, the water level started to drop rapidly. I didn't even hear the pump kick on and that was the purpose of adding water to the well. So, I had to try again. This time I held onto the pipe to "feel" when the pump kicked on.

As for the Pro Series Controller, I gave it a "4" because of the crappy battery cover and the volume of the built-in alarm. It's very quiet and even in emergency mode, it only chirps a low chirp occasionally.

I added the Watchdog alarm, which is extremely loud, to the remote switch on the controller and it works well. The controller, however, doesn't turn the remote alarm ON unless there's an emergency alarm. The low battery and missing sensor chirps are only audible from the controller itself. The sensing probe on the Watchdog alarm works instantaneously. I will be placing the probe on the floor and running it in parallel with the remote output on the controller. Pretty sweet setup for the price. Highly recommended.

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Manufacturer Response

Thank you for your review. We would like to mention that the USC3 alarm is 85 decibels, which is sufficient for most applications, but if you do have a special situation in which you need a louder sound the watchdog alarm is a good option at 110 decibels.

Rating Breakdown

Features

4/5

Quality

4/5

Performance

4/5

Value

4/5

Verified Buyer

Pro Series USC3

By Scott L.

Raynham, Massachusetts

Purchased 02/21/2013 |

Review Posted 04/05/2013

My float failed so replaced with this. So far so good. Easy install and warning of power loss is great.

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Manufacturer Response

Thank you for your review. We know that you will be satisfied with this float and controller.

Rating Breakdown

Features

5/5

Quality

5/5

Performance

5/5

Value

5/5

Verified Buyer

Works fine

By Tom

Gaithersburg, Maryland

Purchased 12/19/2012 |

Review Posted 01/10/2013

My sump has a limited distance range from the pump's inlet to the drain hoses, and as such the range of height is limited. This remote switch solves a lot of problems. First, I was able to mount it (as recommended) away from the discharge hoses, but also not on the actual pump, which will make it far easier to replace the pump in the future. Why do I spend as much on the switch as I did on the pump? It's simple: I have bought two sump pumps (for different applications) in the past 3 months, in both cases the pumps were fine, but the switches have failed! Lately the switches supplied with sump pumps are pure junk, and frankly, I have no desire for failures here, and I REALLY do not want to bother with either sump pump installation for the next 20 years if I can avoid it.
I should also mention that the competence and professionalism of the staff at Sump Pumps Direct is light years ahead of the big box suppliers.

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Manufacturer Response

Thank you for your review of the USC3. We know that you will be satisfied with the reliability of this product and that you will not have to suffer with replacing it over and over again as with other brands.

Rating Breakdown

Features

5/5

Quality

5/5

Performance

5/5

Value

5/5