How to Pick the Perfect Back-Up Battery
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$266.00
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Warning: This product can expose you to chemicals including Lead and lead compounds which is known to the State of California to cause Cancer.
For more information go to: www.p65Warnings.ca.gov
Specifications
SPD-WDBATTERYACID
Overview
Weight
67 Pounds
Consumer Warranty
1 Year
Reviews
(8)
Basement Watchdog SPD-WDBATTERYACID Reviews & Ratings
Good Experience
By Charles B.
Minnesota
Purchased 12/08/2016 |
Review Posted 01/03/2017
The system was easy to install and appears to be robustly designed and assembled. The instructions were not totally clear, however, since they amount to a package containing the instructions for the main pump, and the instructions for the battery backup, and rely on the installer (me in this case) to figure out which elements of the instructions can be omitted when the assembly is purchased as a unit.
One reason that I only provide 4 stars on value is that the battery acid package seems quite overpriced to me - which causes me to suspect that margins are high on this product. I thought about going elsewhere for the acid but decided to stick with the manufacturers recommendation because of the high cost of making a mistake (flooded basement vs. a few bucks on the acid pack).
I tested the system after assembly and it worked well.
One reason that I only provide 4 stars on value is that the battery acid package seems quite overpriced to me - which causes me to suspect that margins are high on this product. I thought about going elsewhere for the acid but decided to stick with the manufacturers recommendation because of the high cost of making a mistake (flooded basement vs. a few bucks on the acid pack).
I tested the system after assembly and it worked well.
Charles B. Recommends This
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Manufacturer Response
Thank you for your review and feedback of our product. Sorry to hear you feel the instructions were not clear. We update our manuals on a regular basis and I will be sure to pass your feedback on to the appropriate people. If you have ever have any questions about your system or need clarification on something please contact our Service team at 800-991-0466 option 3. We are here to help and available from 9am-5pm Monday through Friday Central time.
Happy New Year!
Happy New Year!
Rating Breakdown
4/5
5/5
5/5
4/5
Pros:
Durable, Reliable, High Quality
Cons:
Expensive, Bad Instructions
Watch Dog
By T C
Holland, Pennsylvania
Review Posted 12/02/2016
Lasted only 1.5 years. Not a good value. Cost me around $150.00. I have had car batteries last three plus years.
T C Does Not Recommend This
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Manufacturer Response
We apologize that you experienced an issue with our battery. Typically these batteries should last an average of 4-7 years. Please contact our service team at 1-800-991-0466 option 3, at your earliest convenience so we can resolve this for you right away.
Rating Breakdown
1/5
1/5
1/5
1/5
Cons:
Low Quality, Heavy, Durability, Expensive
Hmmm, a semi
By Jim S.
Carmel, Indiana
Purchased 01/25/2015 |
Review Posted 02/21/2015
I ordered this product to use with a backup sump pump system.
It has the features needed for longevity and durability that I was looking for. Because of the acid, it was literally delivered on a semi truck to my house.
I thought that to be comical, but I understand the hazardous caution. It was the only merchandise on the truck.
Unfortunately, I was at Lowe's a week later and found the same battery and battery acid combo for half the price. Buyer beware.
It has the features needed for longevity and durability that I was looking for. Because of the acid, it was literally delivered on a semi truck to my house.
I thought that to be comical, but I understand the hazardous caution. It was the only merchandise on the truck.
Unfortunately, I was at Lowe's a week later and found the same battery and battery acid combo for half the price. Buyer beware.
Jim S. Recommends This
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Manufacturer Response
Thank you for your consideration of our products. We appreciate your feedback.
Rating Breakdown
5/5
5/5
5/5
1/5
Pros:
Durable, Features, Exceeded Expectations, Easy To Store
Cons:
Expensive
horrible
By Southgate F.
Lake Mills, Wisconsin
Purchased 11/21/2014 |
Review Posted 12/13/2014
The battery works great but your customer service is horrible. I paid for same day shipping and you didn't do that plus you kept my $50 that I paid for it.
The woman I talked to about my shipment not being on time was very rude! The next time I need a battery I will shop somewhere else. I will put a bad review on amazon as well.
I have already talked to the contractors that I know and let them know that they should shop somewhere else for sump pumps. One contractor has already bought a sump pump from someone else so that means that you may have kept my $50 for same day shipping but you lost a lot more because of me!
The woman I talked to about my shipment not being on time was very rude! The next time I need a battery I will shop somewhere else. I will put a bad review on amazon as well.
I have already talked to the contractors that I know and let them know that they should shop somewhere else for sump pumps. One contractor has already bought a sump pump from someone else so that means that you may have kept my $50 for same day shipping but you lost a lot more because of me!
Southgate F. Does Not Recommend This
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Expert Response
We refunded your $50 yesterday, and left you a voice message to notify you. We're very sorry to hear how upsetting this has been for you.
Unfortunately, you placed your order past 4pm EST (3pm CST), which is past the cutoff for that day's rush order processing according to the terms listed on our site. We're sorry you had such a hard time.
Unfortunately, you placed your order past 4pm EST (3pm CST), which is past the cutoff for that day's rush order processing according to the terms listed on our site. We're sorry you had such a hard time.
Jim O.
Sump Pump Expert
Manufacturer Response
We are sorry for your experience and we thank you for your review. PED is a great company and we assure you that they will do all they can to help.
Rating Breakdown
4/5
4/5
4/5
1/5
Battery Didn't Last Long
By Jeff
Indiana
Review Posted 05/04/2013
Watchdog Battery model (with acid in box) only lasted 18 months. Battery in plastic case and checked every week. Impressed until now and that replacement batteries are $250!
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Manufacturer Response
Thank you for your review. For the future, Please know that before replacing one of our batteries we do recommend that you have it professionally tested on load at a local service station or auto part store. Those testing instructions can be given to you over the phone or emailed to you if you contact us directly. Also, we do provide a one year free replacement warranty and a prorated warranty for up to 2 years. We are willing to help out our customers in any way that we can. If, in the future, you need this information or just need to reach us directly you can contact us at 800-991-0466 Ext.3 for technical support.
Rating Breakdown
2/5
2/5
2/5
2/5
Check Your Batteries
By David
Shelby Township, Michigan
Review Posted 07/24/2012
We had 7 out of the 24 units installed have their batteries fail. We use this system in all 3 of our complexes. I am not sure if its a battery issue or the system charger, but it needs to be looked into. All batteries were covered under warranty, no hassles there. This is the best back up system we have used and in our professional opinion the best on the market, by far. All the components are quality, and it is very easy to install for a professional .
There are just a few tricks of the trade and common sense to have them work properly. I've seen poor float location, batteries on the concrete floor instead of the case that is provided, units never inspected on a scheduled basis only to find a brand new system with 5 lbs of mineral build up. How they gonna work then, nothing is maintenance free. Pumps are easy to take apart and clean if needed, its idiot proof with the nice diagnosis control board.
All of our tenants find them easy to understand and monitor. Load testing the battery is easy, just put your multimeter on the battery and turn on the pump, watch what the voltage does for 1 minute and record the results and report. This will show if there are any dead cells( big volt drop in a few seconds) or if everything is fine. We will not purchase anything else, we unfortunately already tried 4 other brands.
There are just a few tricks of the trade and common sense to have them work properly. I've seen poor float location, batteries on the concrete floor instead of the case that is provided, units never inspected on a scheduled basis only to find a brand new system with 5 lbs of mineral build up. How they gonna work then, nothing is maintenance free. Pumps are easy to take apart and clean if needed, its idiot proof with the nice diagnosis control board.
All of our tenants find them easy to understand and monitor. Load testing the battery is easy, just put your multimeter on the battery and turn on the pump, watch what the voltage does for 1 minute and record the results and report. This will show if there are any dead cells( big volt drop in a few seconds) or if everything is fine. We will not purchase anything else, we unfortunately already tried 4 other brands.
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Manufacturer Response
Thank you for your review. We are very appreciative of you using our products in for your tenants. As Jim states, it is really rare to have to change out batteries so often. We recommend before switching out the batteries we would recommend that you have them tested on load. The batteries may not have been bad at all but in need of maintenance. Please give us a call directly if you need further assistance at 800-991-0466 Ext. 3 for technical support.
Rating Breakdown
1/5
1/5
1/5
1/5
First Usage
By Robert
Apalachin, New York
Purchased 05/03/2011 |
Review Posted 08/28/2011
I purchased my pump kit after a wet spring ,vowing to stop getting water in my basement. I never needed it this summer,but when hurricane Irene hit in august, I was impressed! This little system is a monster at getting rid of water. I couldn't be more happy. I have done away with 90% of my wet basement problems. I hope the quality is as good as it looks. I'm putting it to the test as we speak. I would like to write in again after hurricane season.Please keep this pump package on your shelves,as if it works out more people around here (N.Y.) may be interested, I know I am for sure. Thanks!
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Manufacturer Response
Thank you for your review and eagerness to promote our products. We are glad that we were able to assist you in your time of need. We really appreciate your business.
Rating Breakdown
5/5
5/5
5/5
5/5
Great Product
By Raymond Smith
Winslow, Maine
Review Posted 12/09/2008
The battery alerts you if it needs service before a failure.
Plus, the battery is fresh when you install it -- not when it was manufactured. It is fantastic that you can replace the Battery Acid if need be.
Plus, the battery is fresh when you install it -- not when it was manufactured. It is fantastic that you can replace the Battery Acid if need be.
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Manufacturer Response
Thank you for your review. We are happy that you like the fact that the life span of the battery doesn't start until acid is added to it. We also think that's a great benefit. Please note that you should only add acid upon first filling the battery. For preventative maintenance you should check the battery about every 4-6 months and add distilled water only to have the levels come about an inch from the top of each cell. (Remember all cells are separate) If you need further assistance please contact us at 800-991-0466 Ext. 3
Rating Breakdown
3/5
3/5
3/5
3/5
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